How do I obtain a return material authorization number (RMA)?
If you need to return product to Power & Signal Group for any reason, you must first call us to request a return material authorization (RMA) number. All return requests are subject to review and approval before an RMA will be issued. For customer convenience returns (those returns not due to Power & Signal Group error or product defect), all material must be in resalable condition. Examples of products that are not considered resalable include, but may not be limited to, situations where: • Original cartons and labels are not intact • Engineering change level is no longer current • Product is obsolete • Manufacturing traceability is not intact To ensure quality integrity, we are unable to accept returns of any broken standard packs, Innerpack, or less than case items under any circumstances. Upon approval of a return request, your Inside Account Representative will send you a Return Material Authorization Label Form containing your RMA number and other information regarding your retur
