How do I obtain a list of vision care providers in Specteras network?
Simply select our provider locator and enter the subscriber’s unique identification number and ZIP code. A list of providers, along with their address, phone number, and door-to-door directions (including mileage) will be displayed. In addition, Spectera provides a 24-hour automated Interactive Voice Response (IVR) system. A toll-free call is all that is necessary to choose from a continuously updated directory of providers. Call 1-800-638-3120, select the provider locator option, and key in the subscriber’s unique identification number and the desired ZIP code. A list of providers, along with their address and phone number will be given. If you prefer to speak to a customer service representative, they are available Monday through Friday, 8:00 a.m. to 11:00 p.m., and Saturday, 9:00 a.m. to 5:30 p.m., Eastern Standard Time at 1-800-638-3120.
