How do I manage a question-and-answer session on my toll-free TeleConference?
Our custom web controls allow the toll-free TeleConference host to mute everyone on the call and allow participants to virtually raise their hands by pressing (5) then (*) on their telephone keypads. A raised hand will display next to each callers name in the Web Manager, enabling the host to uncheck the mute box and allow them to speak. If a question has already been asked and answered, a participant can virtually lower their hand by pressing (5) (*) on their telephone keypad again. The host can also lower a hand by double clicking on it in the Web Manager. The host can then mute the participant by rechecking their mute box in the Web Manager.