How do I make the process smooth for e-Ticket buyer?
You should access your account at least once a day and make the envelope ready with the number of paper tickets for all the new buyers that day (separate envelope for each buyer). Entry process can be extremely simple at the gate when you have an envelope ready for each E-ticket buyer. When the eBuyer arrives: verify their e-receipt & photo-id, hand them over their envelop having paper tickets and remove the name/no of tickets for that buyer on your list.