How do I make sure my heat pump receives KCP&L’s lower electric space heat rate?
When having a heat pump installed in your home, ask your contractor to complete KCP&L’s online Dealer Heat Pump Notification Form. This speeds up the process and better assures your home is placed on the reduced rate. It takes about 10-working days for the new rate to go into effect. If in doubt, you can also call our Customer Care Center at (816) 471-KCPL to check if your account has been changed to the space heat rate. Return to Top Does a heat pump require more maintenance? The maintenance performed on a heat pump is not much different than what’s required of air-conditioning equipment. It’s a good idea to have maintenance performed in the spring and fall. Disposable air filters should be inspected and changed as needed or no less than every three to four months. For improved indoor air quality, consider using cleanable, reusable electrostatic air filters that can be used over and over. Other excellent options include whole-house electronic air filtration units and for ultimate alle
