How do I make a complaint, compliment or provide feedback on behalf of my client (or myself) about a service received from an Employment Services Provider?
If you or your client are not satisfied with the service they have received, you should raise this first with their provider. If they are still not satisfied, you should either call the Department of Education, Employment and Workplace Relations’ Customer Service Line on 1800 805 260, where a Customer Service Adviser will help to resolve their concerns quickly and fairly.
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