How do I make a complaint about the Equalities Mediation Service?
If you wish to make a complaint about the service that you have received, please contact Mediation Works and request a copy of the complaints procedure. Where a complaint cannot be resolved informally, we will ask you to provide your complaint in writing if possible. It will help us to resolve your complaint more quickly if you can give as much clear detail as possible, including copies of any documents and correspondence. Please also state that you are making a complaint in line with our complaints procedure.
