How do i make a complaint about a seller on Ebay about an unreceived item?
I have made a lot of purchases on ebay, and twice have had to file a complaint after the seller did not ship the item. Since I paid with Paypal, my money was refunded. In most cases, it is best to contact the seller through ebay, and try to work things out. Ebay will then have copies of all correspondence. This makes proving your case much easier if it comes to it. Threatening negative feedback is usually a waste of time. They already know that you will give negative feedback if they don’t ship. It is best not to make threats of any kind. I am not sure if there are any time limits on filing a claim. I never waited six months. Here is how to do it. Log in to your ebay account. Go to my ebay. Position the cursor over the help tab until a menu appears. Click on resolution center. Follow the steps. Ebay makes it really easy.
The time to make a complaint is 5 months ago. Ebay gives a seller 30 days to get the item to you. So sometime in December was the time to make an “Item Not Received” complaint with ebay. This far past, you not only can’t make an ebay complaint, they probably have purged the original listing from their database. You won’t even be able to leave feedback. It’s also too late to file a paypal complaint. They only give you 30 days from the date of payment to do that. There’s really no one to complain to. And if they refunded your money, you haven’t lost money. It’s maddening – you probably can’t get tickets at all at this late date…but not much to be done about it. Next time – make sure you have the item soon after you win it – and then make timely reports if it’s not forthcoming.
Sure! Give her the worse feedback ever. All in caps so people will notice. Other than that, you can file a complaint against her with ebay. Go to the “Contact Us” and choose from the options. You can even do a live chat with someone from ebay who might be able to further guide you. Some sellers really suck on ebay!
