How do I make a complaint about a Penalty Charge Notice (PCN) that has been issued to my vehicle?
All Challenges must be submitted in writing to: Parking Services, PO Box 2994, Stoke-On-Trent, ST4 9FG Civil Enforcement Officers (CEOs) – Parking Attendants were known as Civil Enforcement Officers from 23 March 2009. Enforcement By Post – Motorists who drive away while the CPE is processing the PCN can now be issued with a Penalty Charge Notice through the post. ZigZag Enforcement The new Act will also allow the enforcement of zigzag approach lines at pedestrian crossings.
