How do I make a comment, complaint or compliment about services?
You can talk to any member of staff in the individual services, contact numbers can be found on the service pages in ‘Our Services’. You can also contact our main reception on 020 7685 5970. You can also contact our Patient Advice and Liaison Service (PALS) if you need advice, or have comments or complaints about local health services. The service is open Mon – Fri, 9am – 5pm • Tel: 020 7530 6315 • Minicom: 020 7530 3186 • Fax: 020 7530 3991 • Email: pals@camdenpct.nhs.uk You can write to PALS, no stamp required at: Freepost RRCA-BHXE-HUSR, Patient Advice & Liaison Service, Camden PCT Provider Services, LONDON, NW1 0PE You can also call to make an appointment to visit PALS at its base in St Pancras Hospital, 4 St Pancras Way, London, NW1 0PE Alternatively you can write to Caron Townsend, Director of Services, at Camden PCT Provider Services, 3rd Floor, Bedford House, 125-133 Camden High Street, London NW1 7JR.
How do I make a comment, complaint or compliment about services?