How do I make a change to my policy/certificate for Universal Life, Whole Life, Accident, Critical Illness or Voluntary Disability Income Insurance?
We recognize that life situations may require you to make changes in your policy/certificate. By simply accessing our Service Request Form, you may request a wide variety of policy/certificate services, including change of beneficiary, change of name, transfer of ownership, address change, policy loan request, and cancellation of coverage. ING Employee Benefits can help with your requests. To speak directly with a Customer Service Representative, please contact us at 800-537-5024, Monday through Friday between 8:00 a.m. – 5:30 p.m. Central Time. To make changes for other types of coverage not listed here, please contact your employer or benefits administrator.
Related Questions
- Have there been any changes to my other coverages such as Major Accident Protection, Child Life and Accident Plan, Critical Illness or Disability Income Replacement Plans?
- Whom should I contact if I have not received my policy/certificate for Universal Life, Whole Life, Accident, Critical Illness or Voluntary Disability Income Insurance?
- As my policy includes life and critical illness cover, does that mean it could pay out twice, once of I get a critical illness and then again if I die?
