How do I locate my grant if it does not appear in the Grants List within eRA Commons?
If your grant does not appear in the Grants List within eRA Commons, please contact the eRA Help Desk by submitting a Web ticket at http://itservicedesk.nih.gov/eRA/ or by calling them at 1-866-504-9552 between the operating hours of 7 a.m. to 8.p.m. Eastern Time, Monday through Friday (except federal holidays). Your Help Desk contact will assist you and work with the appropriate NIH parties to correct this problem.
Related Questions
- One of our instructors is not in the UA payroll system and therefore does not appear in the drop-down list in Roster Assignment. How can I get this instructor assigned as the instructor of record?
- Why does the Just in Time (JIT) link appear in eRA Commons when I have not been asked to submit the information?
- Where can I locate a list of assigned thousands-blocks?
