How do I link an existing deposit account to my eCO account?
You may link an existing deposit account to an Organization account in eCO and then charge fees against the balance of the deposit account any time you use eCO to register claims. To create an Organization account in eCO, click the Organization/DA link in the menu bar on the right side of the Welcome screen. Troubleshooting Browser settings • Firefox 2.0 users must adjust the Tabs setting to “New pages should be opened in: a new window.” The Tabs setting is under Tools/Options for Firefox for PCs and under Preferences for Firefox for Macs. • Internet Explorer users: Click on Tools, Internet Options, Advance Tab. In the Browsing Section, uncheck “Reuse window for launching shortcuts” • Turn off popup blockers for the eCO website. • Disable any 3rd party Toolbars (Google or Yahoo Toolbar). • Check your security and privacy setting and make sure they are set to MEDIUM. • Create an eCO Shortcut on your desktop (Right mouse click anywhere in an open area on your desktop; choose New from the