How do I know which ABOpass belongs to me, especially among sub-users?
You will receive an email with the subject “ABOpass request ID”. This e-mail contains both your Customer ID and user (sub-user) ID number(s) or names and corresponding Request ID number. This request ID corresponds to the envelope number that the main user will receive for each sub-user. With this information the main user can distinguish between request numbers to whom each package pertains. We recommend you memorize your serial number (on the back of the ABOpass) or use a small sticker to distinguish your ABOpass from other ABOpasses.