How do I know if my system is affected by First Solars manufacturing excursion from the 2008-2009 timeframe?
— If you have not been contacted and you see signs that your systems may not be performing as expected, please contact your installer / First Solar partner to coordinate the assessment, identification, and replacement of affected modules with First Solar. Please make sure to include all of the information on the attached form as well as provide copies of your electricity production records from the time the system was installed through today. — If you cannot contact your installer / First Solar partner, please contact First Solar’s Technical Customer Service Team directly by completing and sending the attached form to info@firstsolar.com. In order to avoid delays in processing your claim, please make sure to fill in the form completely and also send a copy of your electricity production records from the time the system was installed through today. — If a replacement is required, the exchange will be coordinated by the First Solar System partner and supported by First Solar’s Technical
Related Questions
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