How do I know if Ive exceeded my Guarantee dollar amounts? Do I get a status report mailed to me?
The Guarantee dollar amounts are an annual average. Before TEP can determine if your home has exceeded the guaranteed amount, we must have 12 full months of consecutive billing history from the same customer of record. A report is available to our customers at the end of each Guarantee year. Please click here to contact us and we will be happy to send you a status report.