How do I know if a surcharge fee will be charged when I withdraw cash at an ATM outside the Direct Express® card surcharge-free ATM network?
When you withdraw cash at an ATM outside the Direct Express® card surcharge-free ATM network, the ATM owner must provide a notice before you have to pay the fee. You will receive the notice at the ATM and then be given the choice of continuing or canceling the transaction. If you choose to continue, you will receive your cash and the fee will be deducted from your debit card account. If you choose to cancel the transaction, you will not receive your cash and you will not be charged any fees. See question 3. 2 for tips on how to avoid fees when using your Direct Express® card.
