How do I import my existing data into Salesforce?
A. Salesforce.com provides an import wizard to move your data from Microsoft Outlook, ACT!, or any program that can save its data in the CSV (comma separated value) file format such as Palm OS, Microsoft Excel, and Microsoft Access. The import wizard takes you step-by-step through the import process, allowing you to specify how your data will be organized once it is in Salesforce. The administrator and all users in your organization can use the import wizard to move data into Salesforce at anytime.