How do I help make sure the check sent to the payee has the right account name on the remittance?
When you log into on-line banking your choice of user ID will designate which account the checks for Bill Pay will use when selecting a name to print on the checks. This means that if you have a personal account and a business account that you view in your portfolio, you must be careful to use the right User ID for the account you intend to pay bills from. If you pay a business bill using Bill Pay but logged in using your personal User ID, the check will select your individual name to print on the remittance sent with the check to the payee and you may not receive the credit you intended.
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- How do I help make sure the check sent to the payee has the right account name on the remittance?
