How do I handle Out of Specification (OOS) Results and Consumer Complaints?
Member’s have a HACCP Theory and HACCP Forms section available to them. Theory will help guide members in identifying and controlling HACCP points. There is even a pre-written scenario for handling Out of Specification (OOS) results due to sanitization. In the Forms section, Out of Specification forms are provided and Corrective Action Response Forms (CAR’s) are located in the Forms Section for members. Kappa Laboratories has extensive experience in Regulatory and Legal testing as well as administering to consumer complaints and industry recall questions. Please inquire for the depth of support and discover a confidence in handling non-routine product situations.
