How do I handle a new subscriber after single ticket sales are in effect?
The same way as if single ticket sales are not in effect. After clicking the Reserve All button, insure that all tickets for the season were booked correctly, by reviewing them in the Purchased Ticket List. If a ticket is missing, then that particular seat for that performance was already sold to another patron as a single ticket. Click on the performance in question (top section of the window), and book the missing tickets from the seats that are available. If single ticket sales have taken place, the seats available in the control house may not available for all other performances , however the favorite seats assigned to the patron are the seats booked in the control event.