How do I get technical support for WattPlot?
Unlike Intallact‘s renewable energy software business, greenHouse Computers is a full-time business, not a side-line hobby. We are available by e-mail, Skype instant messaging, and telephone (during normal business hours, Central timezone, USA). Our clients are located around the world and we will make special arrangements, as needed, to solve your problems or meet your system design needs.
We also provide design assistance for renewable energy systems, as well as for the control equipment needed to monitor and manage large commercial scale systems. We have extensive experience with both residential and commercial wiring and are familiar with the National Electric Code.
At greenHouse Computers we do more than sell software. We want your renewable energy system to meet your needs.
We do NOT offer phone support for this product, since we do not maintain an office for the WattPlot aspect of our business. If you need technical assistance, begin with the questions on this page (yes, they are frequently asked!). Next, check the User’s Guide. Finally, you can email us at the appropriate address listed below. If you feel that phone contact is crucial to solving your problem, include your contact number in your email, and, if appropriate, we will get back to you by phone.