How Do I Get Support for My Gateway?
Gateway provides customer support for its computers whether in or out of warranty. The Answers by Gateway service is intended for users who need ongoing assistance with their machine or machines. Though service requests for systems that are no longer under warranty cost money, any requests for service while your computer is still under warranty is free. Gateway can be contacted directly via phone, email or live chat with a Gateway representative. Gateway also features a database of frequently asked questions to correct most problems. Access the Gateway Consumer Product Support website and enter any words or phrases that describe the problem you are experiencing. You can also phrase your problem as a question, such as “How do I find my serial number?” The search form is linked from the main Gateway customer support page. Send an email to a Gateway technical support representative using the Gateway contact form. The contact form requires you to provide the serial number of your device. Y
