How do I get rid of service charges completely without showing it on the customer s statement printout?
– To do this go to Payments & Adjustments type in the customer account, look at the service /payment history (push F8). This will display the history, take note of the entry number of the service charge. ESC the history screen. Type in the entry number and push enter this will pull out the entry number and choose F6 to delete the entry.
