How do I get prescriptions filled through a mail order pharmacy?
BCBSNC’s prescription drug mail service is provided by Medco Health Home Delivery Pharmacy Service. If you would like to receive prescription drugs through the mail, please call Customer Service at 1-877-258-3334 or Medco Health at 1-800-711-0926 and ask for a Home Delivery Pharmacy Service Order Form. You will need to obtain a new prescription from your physician to be submitted with the order form. (In some cases, employer groups carve out the prescription drug benefit and contract with a vendor separately, please refer to your Member Guide to confirm that your pharmacy benefits are offered through BCBSNC.) If I am going to be out of town for an extended time, how do I get an extra supply of drugs to cover me through that period? If you will be going out of town for an extended time, benefits are available for an extended supply of up to 90 days for prescription drugs. However, you cannot refill a prescription until three-fourths of your current supply has been used. If you have not
First time mail order customers should ask their doctor for a written prescription for a 30, 60 or 90 day supply (as defined by your plan), plus refills when appropriate. Fill out a mail order form and return it to PrecisionRx at P.O. Box 961025, Fort Worth, Texas, 76161-9863. Their toll-free number is (866) 274-6825. You may order refills via their Web site at precisionrx.com. The delivery of your prescriptions will take 10-14 days. Special Note: Please confirm with your employer or review your Certificate Booklet to ensure you have the mail order pharmacy benefit. Mail order is available for maintenance drugs only, as classified by the Federal Data Bank.
