How do I get my Ticketek tickets after booking over the phone or online?
Delivery information for Ticketek tickets Delivery Conditions: Ticketek will only mail tickets to the residential address of the credit card holder, and will not send tickets to PO Boxes or business addresses. If you have purchased concession tickets, you are required to present a valid proof of entitlement and photo ID on entry at the venue. Registered Mail (Allow 14 working days for delivery) • Registered Mail provides you with a unique and traceable identifier with Australia Post. Australia Post recommends that you allow 14 working days delivery time for registered mail. • Lost, stolen, or destroyed tickets will only be replaced according to the promoter of each event’s policy. In most cases Ticketek uses registered mail for general admission (GA) tickets which cannot be replaced if not received, lost, stolen or destroyed etc. • Tickets sent by registered mail incur an additional fee and is not recommended for overseas addresses. Collect in person Collection Conditions: As part of t
