How do I get my insurance company to reimburse me for the Biomat?
The first step is to get your doctor to write a prescription recommending one of the BioMats and the Amethyst Pillow. It can be any of the mats, from mini to king size, whatever the doctor and patient agree would be best. Always include the amethyst pillow. Then call us at (850) 348-1541 and place the order making sure you let us know that you already have a prescription. Patient will then receive a medical receipt from Richway and then submits the medical receipt, doctor’s prescription and proper insurance forms to their insurance company. The patient/customer then follows up with their insurance company regarding approval status. If approved, the insurance company sends a check to Richway. Occasionally, the patient receives the check payable to both Richway and the patient. If this occurs, the patient endorses the check and forwards the check to Richway. The check must reference the Rl number from the RichWay order form which we will give you when you place the order. After receiving
