How do I get help with Tours, Shows & other Things-To-Do booked through Chicago Traveler?
Most of the tours, tickets and other sightseeing attractions booked through Chicago Traveler are processed using the Viator product network. Viator takes payments and processes your request for a reservation with the service company. They are a global products company offering thousands of different products for online reservations. Any inquiry regarding your reservation must be submitted to Viator and not the ultimate service provider. Here are some options: • To cancel/change or submit a question/service request regarding a reservation to Viator, visit their Customer Care page. • For answers to commonly asked questions, they offer a Frequently Asked Questions page. • You can also view Viator’s Terms & Conditions as well as their Privacy Policy.
