How do I get help in registering for and using the eCDR Appeals system?
Please refer to the user guides for all pertinent details. • User guides are located at the eCDR Appeals homepage at https://ecdrappeals.ed.gov • It is the responsibility of the school/data manager organization to determine which individuals within their organization should get an account, and determine the type of access. The Destination Point Administrator enforces the internal decisions through the account approval process. Federal Student Aid reserves the right to cancel access for any individual we determine should not be granted access to the eCDR Appeals system. • “Case Preparers” are able to carry out most functions but must submit their work to the “Case Managers” for review before the case can move forward through the next step in the workflow. • “Case Managers” can perform all functions a preparer can perform. Additionally, “Case Managers” may submit the case across organizations through the workflow (e.g., certify a case, submit a response to a request for additional inform
