How do I get an RMA (Return Merchandise Authorization) number?
Please do not return any unauthorized items to Cell-Phones1, as they will be refused. How do I acquire a Return Merchandise Authorization number (RMA#)? We ask that all RMAs be requested online for your convenience. Follow the instructions for requesting an RMA and leave a description of the reason you are requesting an RMA. A representative from our returns department will contact you, usually within 48 hours, via email, telephone or fax, to provide your RMA number and return instructions to you. Please click here to request a RMA number.