How do I get a new voice/data jack installed and/or activated?
A. There are few steps to the installation process. First, you must contact the Information Services Department of the your School. They will get some information from you and forward your request to Communications. We will come out, get the exact location of the jack, and do a written estimate. Once you receive the estimate, sign it, put the account number on it, and fax or mail it to Telecommunications (X68556 or HSHSL Rm 230) for the installation. If the estimate includes the activation by Communications, we will activate upon completion. If the activation is to be done by the School, please give them a call after the jack is completely installed. For activations, please contact the School’s Information Services Department. If Communications is your Information Services department, use our Cabling/Activation Request Form.
