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How do I gather all relevant Oracle and OS log/trace files in an Oracle RAC cluster to provide to Support?

April 26, 2017cluster files gather log Oracle OS RAC relevant trace

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How do I gather all relevant Oracle and OS log/trace files in an Oracle RAC cluster to provide to Support?

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Use RAC-DDT (RAC Diagnostic Data Tool), User Guide is in Note: 301138.1. Quote from the User Guide: RACDDT is a data collection tool designed and configured specifically for gathering diagnostic data related to Oracle’s Real Application Cluster (RAC) technology. RACDDT is a set of scripts and configuration files that is run on one or more nodes of an Oracle RAC cluster. The main script is written in Perl, while a number of proxy scripts are written using Korn shell. RACDDT will run on all supported Unix and Linux platforms, but is not supported on any Windows platforms. Newer versions of RDA (Remote Diagnostic Agent) have the RAC-DDT functionality, so going forward RDA is the tool of choice.