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How do I fix printing and scanning problems using Windows 7?

April 26, 2017Fix printing problems scanning windows 7

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How do I fix printing and scanning problems using Windows 7?

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10 Posted

If you upgraded from Windows Vista to Windows 7 since you installed HP software for your wireless printer, you may experience printing or scanning problems. HP has a special patch to apply to your HP software. To download and install the Windows 7 patch: • In your web browser, go to http://www.hp.com/go/customercare. • On the page that appears, under Step 1, select Download drivers and software (and firmware). • Under Step 2, enter your wireless printer model number, and click Go. • On the Select your operating system page, select your version of Windows 7. • On the Select software and drivers page, select HP Print Software Patch When Upgrading Vista to Windows 7. • Download and install the patch according to the installation software’s instructions.