How do I fix a printer jam on the internal thermal printer?
First, press the +/- key, and write down all your Sahara results so that you do not lose them (you can obtain the SOS and BUA results by pressing the +/- key again). Remove the paper cover by pushing up with your thumb on the cut out on the cover. Try finding the end of the paper and pulling the paper out in the normal feed direction to clear the jam. If you cannot pull the paper out in this direction, use scissors to cut the paper free from the paper roll and try pulling the paper out in the reverse direction. If this does not work, unplug the unit from the wall outlet wait ten seconds the plug the unit back into the wall outlet. At the ” Gel Pads” screen, press the print feed button in an attempt to feed the end you have cut free from the paper roll through the mechanism. While the printer mechanism is feeding the paper, pull on the paper in the same direction as the printer feed to help clear the jam. Never use excessive force, as this might damage the printer.
