How do I file a loss/damage claim for a FedEx shipment that arrived, but was damaged?
If concealed loss or damage is discovered after delivery, you must notify us within 15 calendar days of the date of delivery by either calling 1.800.GoFedEx (1.800.463.3339) or by submitting a claim in writing. You must retain the shipping cartons, packing, and content in the same condition they were in when the concealed loss or damage was discovered. FedEx reserves the right to inspect the original shipping cartons, packing and content.
