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How do I file a loss/damage claim for a FedEx Ground shipment that arrived, but was damaged?

April 26, 2017claim damage damaged FedEx file ground loss shipment

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How do I file a loss/damage claim for a FedEx Ground shipment that arrived, but was damaged?

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Claims in connection with requests for FedEx Ground COD service and claims for loss must be filed in writing with FedEx Ground within nine (9) months of delivery or, in the event that FedEx Ground failed to make delivery, within nine (9) months of the date that the package was tendered to FedEx Ground for shipment. All claims for damage or delay must be submitted in writing within 21 days after we deliver your shipment. Submit your claim using FedEx Claims Online. When you submit your claim online, you benefit from the ability to check the status of your claim, generate and download claim reports, attach supporting documents, and more. Visit FedEx Claims Online now to learn more or to submit your claim. You may also download the PDF claim form for submiting your FedEx Ground claims in wiritng.