How do I file a complaint against a mortgage broker, mortgage banker, mortgage agent, escrow agency, escrow agent, loan modification consultant, foreclosure consultant or covered service provider?
The Division will accept and investigate all complaints filed against any company or individual under its regulatory authority. Refer to the Divisions licensing records for a complete list of companies and individuals under its jurisdiction. Complaints must be received in writing and submitted directly via this form and mailed to the address listed on the Divisions home page. Copies of documentation in support of the complaint must be included with the submission. If no documentation is provided, the complaint may not be pursued. The Division will correspond with all complainants upon completion of the investigation. Refer to FAQ No. 10 for assistance in determining the appropriate regulatory agency for companies not regulated by the Division.
