How do I file a complaint against a licensed health care provider or an HMO?
The Minnesota Department of Health regulates many health care facilities as well as the state’s health maintenance organizations (HMO’s). As part of that regulation, the department investigates consumer complaints about care received through health facilities or HMOs. If you have a complaint, question or concern about licensed care facilities (hospitals, nursing homes, boarding care homes, supervised living facilities, assisted living and home health agencies), contact the Office of Health Facilities Complaints during working hours at 651-215-8702 or toll free from anywhere in the country by calling 1-800-369-7994. Or see http://www.health.state.mn.us/divs/fpc/ohfcinfo/filecomp.htm Prompt action is vital, as there may be time limits on what can be investigated. If you see something that may be a violation, write down all you know about it, such as location, names and times. If you have a concern or complaint about an HMO, call 651-282-5601 or 1-800-657-3916 or visit http://www.health.s
Related Questions
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