How do I file a claim for a FedEx Express or FedEx Ground shipment?
You can file a claim for a FedEx Express or FedEx Ground shipment by mail or fax, or save time by submitting it online at https://www.fedex.com/us/claimsonline. (The online option is currently available for FedEx Express and FedEx Ground US shipments only.) Learn more about filing claims for FedEx Express and FedEx Ground shipments.