How do I exchange/return an oovoo bag?
To return or exchange items purchased through oovoo, please send an email liza4oovoodesign@yahoo.com, notifying us of your exchange/return. Then, place the bag in a box and ship back to oovoo using a trackable, insured method (all carriers now provide this option). Once we receive the bag, we will provide an exchange/refund of the cost of the bag. Please note that the cost of shipping will not be refunded.