How do I establish an escrow account with HSBC Mortgage Services to cover my property tax and/or homeowners insurance payments?
If we are servicing your primary mortgage loan, contact Customer Care at (800) 333-7023, Monday through Friday, 8 a.m. to 8 p.m. Eastern time. Please note that to establish an account, your taxes and insurance cannot be delinquent or due within the next 30 days. You will receive a letter by mail confirming the start date of your new monthly payment and escrow account summary.