How do I establish a training and development programme in my property business?
This is one of the human resources topics I plan to tackle in the new book which will be published by EG in 2008. Here’s an early draft: With staff taking up to 50% of a property business’s costs and with recruitment being such an expensive activity, it is important that your firm has a planned and structured approach to training and development. Training and development is an area that is considered carefully by those about to join your firm, it will be a major source of satisfaction (or dissatisfaction if it’s wrong!) with your existing staff and a vital tool in helping your firm grow the skills to serve clients and support the firm in the future. A starting point is to do an analysis of the skill areas where there is the most need – i.e. those that are holding the firm (and the person) back. This enables training to be applied in a targeted way rather than like a sheep-dip. It is important to recognise that different people learn in different ways – so an effective learning route fo
