How do I eject a disc that is stored in my Disc Manager 100 but not recorded in the OpdiTracker database?
If a disc is in a unit but the database doesn’t know it’s there, disc jams can occur as the system tries to put another disc into what it believes to be an available slot (incorrectly). Follow these steps to remove any “lost” discs: • Right-click the unit name in OpdiTracker, and then choose Verify Unit from the list. This opens the Verify dialogue box. • Confirm the name of the unit from the drop-down list, and then click ” Next”. • Select Verify all slots and tick the Vacant box (de-select Occupied), and then click “Next”. The unit will move through each slot shown as empty in the database and eject any disc it finds. • Once the offending disc has been presented at the front gate, remove it from the unit. If you believe other “lost” discs may be present, allow the test to continue; otherwise click “Cancel”. • Once the report of the test results is presented to you, click “Finish”.
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