How do I download the SoftPhone software and set it up on my Windows PC*?
Make sure to exit any software applications that use sound, such as CD and media players and that your microphone and speakers are on. For better voice quality, it is recommended that you use a headset, to prevent the sounds feeding back to the microphone, causing echoes. The microphone can be a built-in on the PC or an external one. • Download the SoftPhone software installer by logging onto your web account and going to the Download Center. • Click on ‘Download’ and run the installer. Most users can simply click on “Next”, select the “I accept the license agreement” option, and keep clicking “Next” until “Finish.” Then click “Finish.” • When installation is finished, open your Start menu and click Programs > OneSuite > OneSuite. This will start the OneSuite SoftPhone software. • You will need to enter your OneSuite UserID and SoftPhone password into the following box. • You can retrieve your OneSuite SoftPhone password by clicking on “Retrieve your password here” in Download Center.
