How do I dispute a transaction on my PayPower Prepaid Card?
If you suspect an error, have questions about a transaction, or wish to dispute a transaction that has posted to your card account, go to www.paypower.com/everyday to download a dispute form. You will be required to provide the following information: • Your name, address, and phone number. • Your prepaid card account number. • A description of the error or the transaction you are unsure about. Explain as clearly as you can why you believe it is an error or why you need more information. • The dollar amount of the suspected error. • Your e-mail address.Send the above information to: Customer Service Department 6220 5918 Stoneridge Mall Road Pleasanton, CA 94588 Or Fax 1 (877) 781-5159 We’re sorry, but we cannot accept email or telephone correspondence for disputed transactions.
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