How do I disable forwarding when the Handheld is on the cradle with BlackBerry© Internet Service™ ?
There is no option available to disable email forwarding when the BlackBerry© Wireless Handheld is on the cradle with the BlackBerry© Internet Service™ account. The enterprise configuration of the handheld uses the BlackBerry© Desktop Redirector or the BlackBerry© Enterprise Server to monitor the mailbox and to determine the handheld’s state. The BlackBerry© Internet Service™ account is unable to verify this information and cannot disable email forwarding.