How do I develop positive listening skills?
Concentrate on the speakerTry to tune out what is going on around you, as well as any distracting thoughts you find yourself having. Make eye contact with the person speaking and listen to his words. Rather than mentally preparing what you’ll say once the speaker is done, focus on what the speaker is trying to convey. Repeating the person’s phrases in your head may help you stay focused.Provide verbal and nonverbal feedbackAn important part of listening is letting the speaker know that you’re attuned to what he is saying. It can also help you to stay focused. Nodding, smiling, and encouraging the speaker to continue are all ways you can actively show that you are listening.Respond respectfullyWe all can’t agree on everything. Even when you don’t agree with what you’re hearing, try your best not to judge or interrupt. When it’s your turn to respond, be honest and open. Reflect on what the speaker has said and ask questions, especially if something isn’t clear to you.
