How do I determine a Medi-Cal recipients eligibility?
Providers with a valid provider number and Provider Identification Number (PIN) can use a Point of Service (POS) device or Transaction Services on the Medi-Cal Web site, or call the Automated Eligibility Verification System (AEVS) at 1-800-456-2387 to verify eligibility. Providers without a valid PIN may be assigned a temporary PIN. The temporary PIN is active until midnight of the same business day. To inquire about a temporary PIN, call the Telephone Service Center (TSC) at (916) 636-1200 and select the option for POS/Internet inquiries. Services are not covered by Medi-Cal if a patient is not eligible.
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