How do I create personal folders and move mail to it? Click here to get instructions on how to create personal folders and import/export emails.
Why do I keep getting a message that my mailbox is full and I can’t send or receive any messages even though my inbox is empty? Go to your Deleted Items folder and make sure that it is empty. Also, check your Sent Items and Draft folders (in the Folder List) to make sure that they are empty. Then restart Outlook. It may take up to 30 minutes for the changes to take effect. You may need to go through your inbox to make sure that you do not have any large attachments of pictures and pdf files that may be putting you over your limit. If you continue to experience problems, please contact the Help Desk at 410-337-6322 or helpdesk@goucher.edu.
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- How do I create personal folders and move mail to it? Click here to get instructions on how to create personal folders and import/export emails.
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