How do I correct a mistake on a bill payment made through LBCDirect (telephone or Internet)?
If you notice a mistake in a bill payment, call one of our advisors at the Telebanking Center at 1 877 522-3863, any time of day, seven days a week. It will be their pleasure to help you. To facilitate processing of your request, have the following information on hand: • Name of the company who received the payment; • The transaction amount; • The transaction confirmation number; • The date and time of the transaction.